Privacy Policy

Our commitment

Mackenzie Global Consulting Inc. (“Mackenzie,” “we,” “us” or “our”) respects your privacy. This policy explains how we collect, use, disclose, protect and retain personal information connected with this website and related business inquiries.

We handle personal information in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”) where it applies.

Information we collect

The information we receive depends on how you use the website and communicate with us.

• Contact and business information you choose to provide, such as your name, organization, email address, telephone number, target market, project interests and message.
• Correspondence and records created when we respond to an inquiry or discuss a potential engagement.
• Basic technical information that may be recorded by our hosting and security providers, such as IP address, browser type, device information, requested pages, timestamps and security events.

How the contact form works

The website’s contact form opens your own email application so that you can review and send the message. The website does not maintain a separate contact-form database. Once sent, your inquiry is handled through our business email systems.

Please do not send sensitive personal, financial, medical or confidential information through the form unless we have agreed on an appropriate secure method.

How we use information

• Respond to inquiries and evaluate potential advisory engagements.
• Communicate with clients, prospective clients and business partners.
• Provide, manage and improve our services and website.
• Maintain business records, protect website security and prevent misuse.
• Meet legal, regulatory, accounting and risk-management obligations.
• Send commercial communications only where permitted by law and honour applicable withdrawal or unsubscribe requests.

Consent and choices

We obtain consent where required and limit collection to information reasonably needed for identified purposes. You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. Withdrawal may affect our ability to respond to an inquiry or provide a requested service.

We do not sell personal information. We do not use information submitted through the contact form for unrelated third-party advertising.

Service providers and international processing

We may use service providers for website hosting, security, email, document storage and professional support. They may process information on our behalf and are expected to protect it and use it only for authorized purposes.

Some providers may store or process information outside Ontario or Canada. In those cases, information may be subject to the laws and lawful access requirements of the relevant jurisdiction.

Cookies and analytics

We do not currently use advertising cookies or third-party behavioural advertising on this website. Our hosting infrastructure may use essential technologies or logs needed to deliver, secure and diagnose the website.

If we introduce optional analytics, advertising or similar technologies, we will update this policy and provide any notice or choice required by law.

Safeguards and retention

We use administrative, technical and organizational safeguards appropriate to the sensitivity of the information. No internet or email transmission is completely secure, so absolute security cannot be guaranteed.

We retain personal information only as long as reasonably necessary for the purposes described above, to manage a business relationship, or to satisfy legal and record-keeping requirements. We then delete, anonymize or securely dispose of it as appropriate.

Access, correction and complaints

You may request access to personal information we hold about you, ask us to correct inaccurate information, or raise a question or complaint about our privacy practices. We may need to verify your identity and may withhold information where permitted or required by law.

If we do not resolve your concern, you may contact the Office of the Privacy Commissioner of Canada.

Contact and policy updates

Privacy questions and requests may be sent to info@mackenzieglobal.ai or mailed to Mackenzie Global Consulting Inc., Unit 205, 7550 Birchmount Road, Markham, Ontario L3R 6C6, Canada.

We may update this policy as our practices or legal requirements change. The effective date shown on this page identifies the current version.